About Us

Our mission is to offer support and resources which provide access for students to pursue an education through:

  • A staff dedicated to innovative, proactive solutions
  • Identifying, creating, and delivering resources through personal counseling and outreach efforts to provide a financial plan for families

Our vision is to be the leader in providing the greatest customer service experience. We will make a Grand Valley State University education affordable, one student at a time.

For any questions feel free to visit our contact us page. 


Our Staff

Our Staff

First Name Last Name Email Title
Abby Hatter hatteabb@zhanmi.net Financial Aid Counselor
Abigail Langner (she/her) langnera@zhanmi.net Financial Aid Counselor
Alfany Rosales-Muro (she/her) rosaleal@zhanmi.net Assistant Director of Financial Aid - Customer Service & Financial Literacy
Angel Kropf kropf@zhanmi.net Student Employment Assistant
Anne Zalud (she/her) zaluda@zhanmi.net Financial Aid Assistant
Ashlee Thayer thayeras@zhanmi.net Assistant Director of Financial Aid - Reporting, Federal Systems, and Processing
Brynne Roberts (she/her) roberbry@zhanmi.net Associate Director of Financial Aid - Scholarships
Doug Ferguson s_fergudou@zhanmi.net Scholarships Graduate Assistant
Emmanuel Tetteh s_tettehem@zhanmi.net Financial Aid Graduate Assistant
Erin Braginton braginer@zhanmi.net Financial Aid Assistant
Francesca Golden (she/her) goldenf@zhanmi.net Associate Director of Financial Aid - Compliance
Jenna Poll (she/her) pollj@zhanmi.net Partnership Coordinator
Joey Montney (he/him) montney1@zhanmi.net Assistant Director of Financial Aid - Systems & Processing
Kaitlin Hendrickson hendrik2@zhanmi.net Financial Aid Counselor
Katelyn Geurink johnske8@zhanmi.net Associate Director of Financial Aid - Student Employment
Katie Hoppe hoppeka@zhanmi.net Financial Aid Counselor
Mario Marcos (he/him) marcomar@zhanmi.net Assistant Director of Financial Aid - Compliance
Maryelise White (she/her) whitema1@zhanmi.net Assistant Director of Financial Aid - Scholarships
Melissa McCullough mccullme@zhanmi.net Associate Director of Financial Aid - Systems & Processing
Michelle Rhodes (she/her) rhodesmi@zhanmi.net Associate Vice President for Financial Aid
Michelle Walters (she/they) walterm1@zhanmi.net REP4 FinLit Program Director
Quinton Randall s_randalqu@zhanmi.net Financial Aid Graduate Assistant
Rachel Stephens stephrac@zhanmi.net Associate Director of Financial Aid - Customer Service & Office Operations
Ron Berg bergron@zhanmi.net Financial Aid Counselor - Scholarships
Samuel Ahutorvie s_ahutorsa@zhanmi.net Financial Aid Graduate Assistant

Annual Reports for the Office of Financial Aid & Scholarships can be found here



Page last modified September 3, 2024